Frequently Asked Questions

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Please see menu for cake sizes & serving amounts. If you are still unsure about the cake size needed, don't hesitate to get in touch! 

Please see menu for sizes and pricing. Please note, each cake is customised so the final cost may differ from costs listed. Feel free to contact me for an accurate quote.

Your cake is best transported in the front passenger foot well or boot of a car and needs to be kept flat at all times. It is advisable to drive slowly and with extra care.

Make sure your car is cold with A/C on, especially in summer.

I cannot accept liability for any damage to the cake once it has left my premises.

You can enquire about ordering via the contact form here.

I also take orders via Instagramand Facebook.I am unable to discuss orders via phone call as I need reference messages for when I’m making your order. It’s helpful if you can include as much detail as possible when enquiring.

I recommend placing your order as soon as you know the date you’d like to collect. I have limited availability every week so it’s best to order as soon as possible to avoid disappointment.

I usually need at least 2 weeks notice, however, I can sometimes take last minute orders with 3 days notice depending on my availability, don’t hesitate to get in touch with an enquiry!

I ask for payment to be made in full to confirm your order & secure your collection date. I'm unable to hold dates without payment so your order is not booked into my diary until full payment has been completed.

I accept payment via Revolut or bank transfer.

Sponge cakes keep well for 3-5 days but are always best eaten fresh.

Chocolate biscuit cake/rocky road keeps well in the fridge for around 2 weeks.

Once your cake is cut keep any remaining slices airtight. 

Once your cupcakes are airtight, they keep well for 2-3 days. But of course, the sooner they are eaten, the fresher they will taste!

Your cake is best stored in the fridge once you reach home.

It must be taken out 40 minutes to 1 hour before cutting to allow it to come to room temperature. The buttercream should be nice & soft when serving for optimal quality.

Cupcakes are best stored in a cool, dark area, away from direct heat/sunlight. It's best to store them at room temperature, not in a fridge, as this can make the sponge and buttercream too firm for serving.

Yes, all of my bakes are made with the highest quality ingredients in my HSE-approved kitchen.

I prioritise food safety and adhere to strict guidelines to ensure the highest standards of hygiene and quality.

I'm unable to offer allergen free options as all of my bakes are made in a kitchen that handles various allergens. Therefore, I cannot guarantee anything I bake is 100% free from allergens.

Please inform me of any allergies before placing an order.

I'm unable to offer Vegan options at the moment.

I don't offer delivery for regular cake & cupcake orders. Regular orders must be collected. 

For large orders or weddings, delivery is possible for a fee, depending on my availability.

I offer single tiered wedding cakes. 

I'm based in Navan, Co. Meath for collections. The address will be sent to you once your order is confirmed.

Yes, I offer corporate bakes for all sorts of events, including branded cupcakes and cake pops decorated with your company logo.

I am unable to discuss orders via phone call as I need messages to refer to when making each order.

Please contact me via my contact form or email cupcakecreationsbyseanagh@gmail.com to discuss your order.